Safe Shopping and Privacy Policy

8Seasons is serious about privacy. How do we do this? We use Secure Socket Layer (SSL) protection to protect all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

How we use information?

Our site uses an order form allowing you to request information, products and services. Contact information (email address, telephone number, address, etc.) is also used to get in touch with you when necessary.

We do not collect Financial information (credit card number, credit card expiration date, billing address, etc.) from you. PayPal is the secure payment method and has been integrated into our website. When you are sending payment, you will be shifted to PayPal website( which normally starts with https://www.paypal.com/......). The PayPal account and password you input will be submitted to PayPal website, instead of ours. PayPal will never give us your PayPal account and password.

We may use your IP address to help diagnose problems with our server and to administer our web site. Your IP address may also be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information assists us in developing the design and layout of the site.

To enhance your shopping experience, our site uses cookies. Cookies are alpha-numeric identifiers that are transferred to your computer's hard drive through your web browser. Cookies make it possible for us to recognize you when you visit. By doing this, we can personalize your return visits and save you time during checkout. For the most rewarding shopping experience, your browser must be set to accept cookies.

You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. If you'd like to opt out of receiving future email offers from us, please log in to your account. You will see a number of options for maintaining your account to unsubscribe news letter.

This site may now, or in the future, contain links to other sites. 8Seasons is not responsible for the privacy practices or content of such sites.

By using our web site or purchasing product from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated at any time. We will post any changes to our privacy policy on this page so that you are always aware of what information we collect and how we use it.

Your rights

The personal information you provide to us through various channels is entirely based on your volition. However, in some cases, only by submitting necessary personal information to us can we purchase products, use certain services and participate in or use the activities, products and services provided on our website in other ways. We will provide various options based on specific circumstances to help you maintain control over your personal information. These choices may include displaying online, editing your personal information, unsubscribing to the service, deleting your account, or refusing to receive related information.

With regard to your personal information, you also have the following rights:

Right to know: You have the right to view and copy your personal information we hold (except in situations where it should be kept confidential or not required to be notified according to applicable laws). We will provide this information within a reasonable time after your request is sent, and this information will continue to be subject to regular processing during the request and response period. We may charge you a reasonable fee (to the extent permitted by applicable information processing laws) for responding to the request.

Withdrawal of consent: If you have agreed to our processing of your personal information, you have the right to withdraw your consent. This situation includes your wish to unsubscribe from our marketing information.

• The SMS and email messages we send to you that contain marketing information include the unsubscribe path. Please follow the unsubscribe instructions displayed in the SMS or email to withdraw your consent to receive marketing information through these channels. If you unsubscribe successfully, we will no longer send you SMS or email.

• If you wish to completely revoke your consent to the acceptance of promotional information and product information, you can send an email to service@8seasons.com to contact our customer service center at any time, indicating "Personal Information Protection". If we have doubts about your identity, we may ask you to prove your identity.

• If you do not want to receive the internal messages sent to you by our social media accounts (which may contain marketing information), you can unsubscribe from our social media accounts at any time.

Delete account: You have the right to ask us to cancel your account. For your privacy and security, we may require you to prove your identity at our discretion before logging off for you.

Right of correction and deletion: You have the right to request correction, deletion or obtain a copy of the personal information we store about you. In the following situations, we will take the initiative (you also have the right to request us through the contact information provided in this privacy policy) to delete your personal information or (if the retention period stipulated by applicable laws has not expired or it is technically difficult to delete personal information) Achieved) Stop doing any unnecessary processing on it:

• The processing purpose has been achieved, cannot be achieved or is no longer necessary to achieve the processing purpose;

• We stop providing products or services, or the storage period has expired;

• You withdraw your consent;

• Our collection, use or processing of your personal information violates relevant laws and regulations;

• The way we collect, use or process your personal information violates our agreement;

• Other circumstances stipulated by laws and administrative regulations.

However, if it is necessary for us to retain such information to fulfill legal obligations, or to exercise or defend legal claims, we are not obliged to delete your personal information.

Right of transferability: You can request that we transfer the personal information we hold to other personal information controllers you designate. We will review your request, and if it meets the conditions set by the national cybersecurity and informatization department, we will provide a means of transfer in accordance with the law.

Right to request explanation: You have the right to ask us to explain the rules for handling personal information. Please contact us via email address service@8seasons.com. Regarding the exercise of the right to delete information or cancel your account, we draw your attention: after you submit the relevant application, we will verify whether you still have uncompleted orders. If the uncompleted order is still within the return and exchange period, or is still in the after-sales service process, we may not be able to delete or cancel it for you immediately, but we will only deal with the uncompleted order or fulfill the applicable laws, regulations or supervision The requested purpose is to process your relevant personal information, and the application for deleting the information or canceling the account will be completed as soon as possible. If we still need to keep some of your information in order to comply with applicable laws, regulations or regulatory requirements, we will keep the relevant information until the minimum retention period required by laws and regulations expires (for example, the E-Commerce Law requires us to keep online product and service information , The transaction information shall be no less than three years from the date of completion of the transaction). In addition, once your information is cleared, all your membership benefits such as your membership level and points will be cleared, and you will no longer be able to view and operate historical orders again.

You can contact us at the email address service@8seasons.com to request the exercise of any rights regarding your personal information. Within a reasonable time after receiving your request, we will inform you whether we will comply with your request; and if accepted, to what extent we will comply with your request. If, for any reason, we do not comply with your request, we will inform you of the reason and comply with applicable data protection laws.

If you believe that we have not complied with applicable data protection laws, you also have the right to lodge a complaint with a supervisory authority.

Popups and Spam

8Seasons does not use any type of pop-up advertising on our web site. Our true feelings about this ugly advertising is that each of us should have the choice whether or not we want to view what is offered.

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